Biz Solutions Inc. also provides back office services and calls center support to their clients. We help companies outsource business processes involving back office and customer support, allowing clients to more easily scale operations to meet changes in demand levels, reduce the cost, improve processes and reallocate resources to other strategic and productive activities.

We provide following services:

• Information Technology (IT) Services
  • Custom System Development
  • System Integration & Deployment
  • System Maintenance & Engineering Support
  • E Business Solutions
  • Data Warehousing
  • IT Consulting

• Business Process Outsourcing (BPO) Services
  
  • Contact Center Management
    • Inbound
    • Customer Lifecycle Management
    • Order Processing
    • Issue/ Problem Resolution
    • Event Registration
    • Inbound Telemarketing
    • Outbound
      • B2C & B2B Marketing & Sales
      • Debt Collections
      • Product Promotions
      • Surveys
    • Technical Support
      • Level 1 & 2 Support & Troubleshooting
      • Assisting in managing Upgrades & New Products
    • Internet Support
      • Email Management
      • Support via Interactive Chat
      • Email Marketing
      • Web based Transaction Processing
    
    
  • Data Management
    • Transcription
      • Legal Transcription
      • Secretarial Transcription
      • Focus Groups, Interviews & Surveys
    • Data Entry
      • Client Lists, Mailing Lists, Form Entry
      • Surveys
      • Resumes
      • Sweepstakes & Contest Entries
      • Claims entry
    • Data Processing
      • Rebates Administration
      • Claims Processing
      • Mortgage Processing
    • Format Conversion
      • PDF to Doc
      • HTML/ XML Conversion
      • OCR Based Conversion
      • CAD Conversion
    
    
  • Finance & Accounting Management
    • Payroll Processing
    • Reconciliation
    • General Ledger
    • Financial Statements
    • Tax Preparation
    • Accounts Receivables (AR)
    • Accounts Payable (AP)
    • Financial Reporting
    
    
  • Healthcare Management
    • Medical Transcription
    • Medical Billing
    • Medical Coding
    • Charge Entry
    • Payment Posting
    • Denial Analysis
    • Accounts Receivables
    • Record Management

Biz Solutions Inc. works with clients to establish process standards and define metrics, against which continuous improvement can be tracked, both in cost and productivity measures.